Here you will find important downloads, certificates and further information on our service and customer services.
From commissioning and preventive maintenance to spare parts availability of over 30 years, we ensure the long-term availability of your systems. Certified production, structured training and documented ISO processes guarantee predictable, safe and economical operation of your remote handling systems.
To ensure the long-term performance and operational reliability of your systems, we support you with comprehensive maintenance and repair services. Our experienced service technicians are deployed worldwide and respond flexibly to your requirements - both as part of planned maintenance work and when needed at short notice.
Through regular inspections and professional maintenance, we help to ensure the availability of your systems and minimize unplanned downtimes. In the event of a repair, we analyze the cause in a structured manner and ensure that your system is quickly and reliably restored to operational readiness.
Our products are designed for a long service life and will be in use for many years. However, should a replacement be necessary, we ensure the supply of suitable spare parts.
Thanks to our structured spare parts management, we can usually deliver within two working days within Europe and up to five working days outside Europe. This enables us to guarantee reliable support - even over long periods of use.
Safe and efficient operation requires sound product knowledge. That is why we offer practical training courses for operating and maintenance personnel. The training courses can be held either at our premises or directly at your site.
Our training courses are available in German, English or French. If required, other languages can be supported by qualified translators. The content conveys both theoretical principles and application-related know-how. In this way, we promote safe handling, increase operational safety and support you in ensuring the long-term performance of your systems.